Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"A few weeks ago I took my dog to another vet (which I will respectfully not name) and they diagnosed him with intestinal parasites and prescribed a ton of meds. After a couple weeks he was not better so I took him back to the original vet for another checkup. They did absolutely no examination on him and were convinced it was still intestinal parasites. I wanted to get another opinion so I took him to Norh Texas Veterinary clinic. Everyone there was so caring and Dr James was almost certain it was a blockage. After a few X-rays and blood work it actually did end up being a blockage. If we would have listened to the original vet, my dog would be dead. Dr James squeezed in an appointment for my dog and ultimately made the diagnosis to save my dogs life. My dog just got out of surgery last night and is doing great. On another note, Dr James has been our family vet for years and has always been very knowledgeable, compassionate, and caring with our pets. Highly recommend this place!"

Michael H.

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